Before resetting and wiping your iOS device, ISS recommends a full backup of the files on your iPad to ensure you preserve your data in a cloud-based storage service (e.g. Google Drive or Photos). Once iPads are turned in, all files will be erased by ISS and are not recoverable.
Backup your files because the re-image will erase all the data. We’ve prepared three articles that will help you backup and archive your files:
- Backup Your Files on an iPad using Google Drive
- Backup your web browser bookmarks - Firefox, Chrome, and Safari.
- Backup photos and videos from your Camera Roll using Google Photo.