Master Reset Echo Smartpen

To make a master reset of an echo smartpen, please follow the link below. The master reset will reset the pen to factory original settings including removing all data, but NOT users. To do a hard reset, which will not remove data or users, but will reset the pen if it is operating strangely, hold the power button for 10 seconds.

To remove old users, please send an email to with the serial number of the pen and a request to reset the user.

Have more questions? Submit a request


Please sign in to leave a comment.