If you receive the following error on your Mac computer
Error: "An error occurred and single sign-on could not complete"
Then please try the following steps to rectify the problem.
- Ensure that you have bookmarked the correct URL: http://gmail.blakeschool.org (If you would like to learn how to Bookmark Your Firefox Browser, please read: Bookmark Blake Email Link)
- Ensure you are using Firefox, the preferred web browser on a Apple Mac. Read: Make Firefox Your Preferred (or default) Web Browser for Google Apps (Mail, Calendar, Groups, Drive/Docs and Sites)
- Empty the cache and delete cookies. Read: Clear the cache on Firefox and delete temporary Internet files to fix common website issues
- Restart Firefox
- Restart the computer
If the error is still occurring, please submit a case to Support @Blake.