Contact Marco Managed Print Services for Service or Supplies on a HP LaserJet Printer or Konica MFP Copier

If your printer or copier needs service, toner, supplies, or repair, then please contact Marco's Managed Print Services.  

Marco Account: BS155

You have three options to receive support for Marco's Managed Print and Copier Services:

Option 1) Phone: 1-800-888-2081
Option 2) Email

  • Email: (Toner, Supplies Order, Service Questions, & Copier Down) or 
  • (PaperCut Support - Badges, Releasing Jobs)

This email/phone number is monitored from 7:30am appropriate personnel within Marco.  When emailing regarding a device please include:

  • Serial Number (the sticker labeled on the printer)
  • Make & Model
  • Location
  • Contact Person Name & Number
  • Description of service or supply requested

Option 3) For your added convenience Marco has an Online Service and Supply Portal.

Just go to:

From there supplies for non-reporting devices can be order and a service requests can be placed. Customers can also monitor existing calls and view service history. Please see the attached handout Client Portal Instructions for more details on navigating the portal.



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