If your printer or copier needs service, toner, supplies, or repair, then please contact Marco's Managed Print Services.
Marco Account: BS155
You have three options to receive support for Marco's Managed Print and Copier Services:
Option 1) Phone: 1-800-888-2081
Option 2) Email
- Email: firstname.lastname@example.org (Toner, Supplies Order, Service Questions, & Copier Down) or
- email@example.com (PaperCut Support - Badges, Releasing Jobs)
This email/phone number is monitored from 7:30am appropriate personnel within Marco. When emailing regarding a device please include:
- Serial Number (the sticker labeled on the printer)
- Make & Model
- Contact Person Name & Number
- Description of service or supply requested
Option 3) For your added convenience Marco has an Online Service and Supply Portal.
Just go to: www.marconet.com/client-login
From there supplies for non-reporting devices can be order and a service requests can be placed. Customers can also monitor existing calls and view service history. Please see the attached handout Client Portal Instructions for more details on navigating the portal.