My voicemail account is locked and cannot be open.

If you have tried to login to your voicemail box with the incorrect PIN after 3 failed attempts, then you will receive the following error message:

"Your account is locked and cannot be opened. Please contact your system administrator."

Please wait 10 minutes for your voicemail box to be re-enabled automatically.  Or submit a support request to have your PIN reset.  


Note: A permanent lockout is forced after 25 failed attempts and will require a reset a phone administrator.  Please submit a support request.  


Have more questions? Submit a request


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