If your printer or copier needs service, toner, supplies, or repair, then please contact Loffler.
Loffler Account: LT-315220
Equipment ID Number: Loffler Printer IDs for Blake MFP copiers and HP printers
Note: Be sure to add your equipment number to the order prior to ordering the part numbers to ensure you are not charged for toner and waste toner boxes.
You have five options to receive support for Loffler's Managed Print and Copier Services:
Option 1) Phone. 952-925-6868 or 888-425-2801 and follow the prompts
Option 2) Email.
- Email: firstname.lastname@example.org (Toner, Supplies Order, Service Questions, & Copier Down) or
- Email: email@example.com (PaperCut Support - Badges, Releasing Jobs)
This email/phone number is monitored from 8:00 am. When emailing regarding a device please include:
- Serial Number (e.g., the sticker label on the printer)
- Make & Model
- Contact Person Name & Number
- Description of service or supply requested
Option 3) Text. Send us a text at 952-522-4001
Option 4) Chat. Please use the chat window in the bottom right corner of Loffler's Copier & Printer Help Desk web page.
Go to: https://www.loffler.com/support/imaging
Note: the Chat icon looks like:
Option 5: Web Portal.
Go to: https://www.loffler.com/customer-portal-iframe/
From there supplies for non-reporting devices can be order and service requests can be placed. Customers can also monitor existing calls and view service history.
Or scan QR Code below to access Client Portal
Loffler Standard Support Hours: 7 am – 5 pm Monday – Friday (Excluding National Holidays)