Contact Loffler for Service or Supplies on an HP LaserJet Printer or Konica MFP Copier

If your printer or copier needs service, toner, supplies, or repair, then please contact Loffler.

Loffler Account: LT-315220

Equipment ID Number: Loffler Printer IDs for Blake MFP copiers and HP printers

Note: Be sure to add your equipment number to the order prior to ordering the part numbers to ensure you are not charged for toner and waste toner boxes.


You have five options to receive support for Loffler's Managed Print and Copier Services:

Option 1) Phone. 952-925-6868 or 888-425-2801 and follow the prompts


Option 2) Email.

This email/phone number is monitored from 8:00 am. When emailing regarding a device please include:

  • Serial Number (e.g., the sticker label on the printer)
  • Make & Model
  • Location
  • Contact Person Name & Number
  • Description of service or supply requested

Option 3) Text. Send us a text at 952-522-4001


Option 4) Chat. Please use the chat window in the bottom right corner of Loffler's Copier & Printer Help Desk web page.

Go to:

Note: the Chat icon looks like:mceclip0.png


Option 5: Web Portal.

Go to:

From there supplies for non-reporting devices can be order and service requests can be placed. Customers can also monitor existing calls and view service history. 

Or scan QR Code below to access Client Portal



Loffler Standard Support Hours: 7 am – 5 pm Monday – Friday (Excluding National Holidays)

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