Key Operator Information for the Konica Minolta MFPs

 Key Operator Information
for the Konica Minolta MFPs

 

I. Key Operators

II. Key Operator Duties

Toner Cartridges

Staples

Toner Waste Box

Recycling Toner Cartridges

Clearing Jams

Contacting Support

III. Parts

IV. Key Operator Videos

V. Cleaning During COVID-19

 

I. Key Operators

Key Operators are the local experts who are trained on how to operate the multi-functional printers (MFPs). They order paper, toner, staples, and toner waste boxes; clear paper jams; and perform other minor troubleshooting.

Division

Key Operators

Lower School Blake Campus

Brenda Anderson

Joe Druskin

Tanya Ess

Elaine Hove

Mike Smith

Lower School Highcroft Campus

Monica Anderson

Lori Holt

Ariana Hussain

Mike Smith

William Watkins

Middle School

Shawn Kraft

Maelene Krig

Carey Moe

Victoria Robins

Hilary Smallwood

Adam Vatter

Upper School

Lizz Buchanan

Madeline Burton

Margaret Coley

Justin Karels

Cathy Lynch

Kali Olson

Other Key Operators

Tony Andrade
David Boxer

Elizabeth Butler

Elaine Fries

Joe London

Jennifer Mehra

Tracy Patil

Beth Pliego
Sue Selseth

Joni Starr

Nicolle Thomas

Kelly Wilder

Kelly Vang

 

II. Key Operator Duties

Toner Cartridges

Staples

  • The MFPs will not auto-replenish staples. They must be ordered manually to have a backup always on hand. One box contains three cartridges of 5,000 staples each.

Toner Waste Box

  • The MFPs will not auto-replenish the toner waste box, so this must be ordered manually to have a backup always on hand.
  • On average, one toner box will need to be replaced after every 10 toner cartridges used.
  • The MFP does not give a warning before the toner box is full. The MFP cannot be used until it has been replaced.
  • It is recommended to bag the waste toner box and place it in the garbage.

Recycling Toner Cartridges

  • Office Managers: Register for the Konica Minolta "Create your own Clean Planet Box" at https://www.myctlportal.com/konica-minolta.
  • The Box Program is ideal for customers who utilize between 4 and 200 cartridges per month. Each order includes 3 individual recycling boxes that are designed to hold 10 to 15 items (when placed into the recycling box without the original packaging). The boxes come complete with pre-affixed return UPS labels. When a box is full, simply secure the liner with the included zip ties, tape the lid, and schedule a pick-up.

Clearing Jams

  • Remember: “Green is good.” Only touch green parts when opening the machine. Touching other machine parts may result in a burn.

Contacting Support

  • As a Key Operator, you are welcome to contact Loffler Service to repair or service a copier when you cannot resolve a paper jam or service related issue. You can email serviceandinfo@loffler.com and cc: support@blakeschool.org so we are aware of the issue.
  • If you or a colleague or student encounter an issue with FollowMe Print and Release, or printing related issues, please submit a support ticket.

III. Parts

C300i/C360i

C450i/C650i

TN-328C Toner Cyan

TN-328M Toner Magenta

TN-328Y Toner Yellow

TN-328K Toner Black

TN-626C Toner Cyan

TN-626M Toner Magenta

TN-626Y Toner Yellow

TN-626K Toner Black

SK-602 Staples

WX-107 Waste Toner Box

 

IV. Key Operator Videos

C300i/C360i

C450i/C650i

Changing Toner

Changing Toner

Changing Waste Toner Box

Changing Waste Toner Box

Changing FS-533 Staples (Internal Finisher)

n/a

Changing FS-536 Corner Staples

Changing FS-539 Corner Staples

Changing FS-536 Booklet Staples

Changing FS-539 Booklet Staples

  Clearing Paper Jams

Clearing Paper Jams

iTraining – All Videos

iTraining – All Videos

Other videos and guides can also be found at https://www.loffler.com/resources/product-training.

 

V. Cleaning During COVID-19

 Below are the recommendations provided by Konica Minolta:

  • Do NOT use Clorox wipes
  • Do NOT spray the device directly with chemicals
  • Do unplug the device and wipe the screen with a soft cloth with ethanol and/or isopropanol. Plug in the device once the screen is dry.

Buildings and Grounds will provide the following solution:

  • Hand sanitizer at all 24 MFP locations
  • B&G will follow KM's recommendations on cleaning the devices during their nightly protocols.

 

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